FAQ

CONTACT

Email hello@joyfroot.com or DM @joyfroot for all order/product inquiries

COMMISSIONS

I'm open to independent design commissions! Please contact me via email or DM to discuss services and rates. 

SHIPPING & DELIVERY

Orders are typically shipped out within 3-5 business days and should arrive at your doorstep within 1-2 weeks after ordering! If you ordered multiple items, there's a chance you may receive more than one package.  

There are some items on my website that are printed on demand, meaning your order is fulfilled through a third-party supplier that ships the item to your home straight from their fulfillment center. These items may take a bit longer to ship.

Items that I have inventory for are shipped from my address to yours and typically arrive faster.   

RETURNS / EXCHANGES

All sales are final. I do not offer returns or exchanges, as I am operating on my own. Thank you for your understanding!

*If you received the wrong product/your item arrives damaged, please contact me via email or Instagram

SIZING INFO

For apparel, please refer to the product page/description for more details. In most cases, t-shirt, sweatshirt, and hoodie sizes offered are based off unisex sizing.

For headwear, such as baseball caps and bucket hats, all products are one size (OS) unless noted otherwise.